Privacy Policy

Information you voluntarily provide

We collect and store information that you enter into this Web site or that you provide to our Customer Service Department in connection with this Web site. For example, information will be collected when you open or manage an account, when you place an order, when you sign up to receive emails, newsletters or other promotional communications, when you contact us with online inquiries and/or when you otherwise voluntarily submit or provide information to us. The information we collect that you provide to us may include, but is not limited to: names, billing addresses, shipping addresses, email addresses, telephone numbers, credit card numbers and expiration dates, account and log-in IDs, passwords, information regarding orders, demographic information and information regarding interests and preferences.

This information is used to complete transactions and provide the products and services that you have ordered or requested, and for administrative and analytical purposes. For example, the information is used to process and ship orders, to send order and shipping confirmations, to manage billing and payment processes, and other communications you have requested, to conduct audits, to manage our information and financial systems and to provide customer service.

This information also may be used to contact you about sales, product recommendations, special offers and new site features from InterStore and, unless you have opted not to receive promotional communications in connection with this Web site. When you opt not to receive emails, newsletters or other promotional information, we collect and store certain information, such as your email address, in order to comply with your preferences regarding such materials.

Information we automatically collect

Like many Web sites, we use technologies to collect and store certain other information automatically whenever you interact with this Web site. For example, we collect your IP address, browser information and reference site domain name every time you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.

Also, like many Web sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and Ace Rewards members and to optimize their log-in, account management and shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better experience on this Web site.

Information collected from children?

We do not sell any items ordered through this Web site directly to anyone who we know to be under the age of 18. If you are under the age of 18, you should not use this Web site to submit orders or purchase any items. In addition, we do not collect online any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this Web site only with the involvement of a parent or guardian and should not submit any personal information of any kind to us.

Do you share information?

We do not share with others any personal information that you provide to us through this Web site or through our Customer Service Department, except with your consent or as described in this Privacy Policy. For purposes of this Privacy Policy, personal information is information that you provide to us that personally identifies you, such as your full name, address, email address, phone number and credit card information.

We engage third parties to perform services in connection with the operation of our business. Examples of these services include, but are not limited to, operation of our Web site(s), management of customer accounts, payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional activities, Web site evaluation, data analysis and, where applicable, data cleansing. We may provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform on our behalf.

We, or those with whom we have shared information in accordance with this Privacy Policy, may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary or advisable to protect the rights, property or safety of InterStore, or any of our respective affiliates, business partners, customers or others. We may also disclose personal information to assist us in the collection of amounts owed by you to us or to one of our business partners with whom you have authorized us to transact business on your behalf.

We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web site during a specific time period or purchased a specific product through this Web site. This information is shared in an aggregated form.

We reserve the right to transfer any information we have about you, including personal information, in connection with the sale or transfer of all or a portion of the business or assets of InterStore to a third party.

What steps are taken to keep personal information secure?

We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through this Web site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should not provide your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our Customer Service Department by email at customersupport@InterStore.com.

How can I access, correct and update personal information?

You can access, correct and update certain personal information that you have provided to us by clicking on "Your Account" within the My Account area of this Web site.

How will I be informed about changes regarding this privacy policy?

Our Web site will continue to evolve to bring you new features and services and to implement technological advances. As a result, we may change this Privacy Policy from time to time without prior notice. Revised versions of this Privacy Policy will be posted on this Web site, together with an updated effective date. In some cases, we may also send an email notifying users of the changes. You should check this Web site periodically to see if any recent changes to this Privacy Policy have occurred. By continuing to use this Web site after we post any such changes, you accept the Privacy Policy as modified

Effective date

This Privacy Policy is effective as of February 1, 2008

If you have any questions regarding this Privacy Policy, you should contact our Customer Service Department by email at customersupport@InterStore.com